We were traveling from the coast to Birmingham to drop off our grandchildren and noticed a vibration from the underside of our vehicle. We stopped at this dealership and spoke to Brittany in the service department. Despite being extremely busy and not having an appointment they quickly had it on a lift to take a look. All we could identify was missing plastic fasteners as the possible culprit. Dustin was the technician that looked the vehicle over and was extremely customer oriented and knowledgeable. I would have him work on any vehicle I owned if I had issues. This dealership provides superior customer service. Best I have seen in many years, hands down. Thanks Andalusia Nissan for giving us piece of mind while traveling with our grandkids!

Go see Amber she is great!

Second time buying a car through Caitlin at this lot. She’s knowledgeable and also has the skill set to connect with you on a personal level while shopping. If you haven’t shopped at Walt Massey yet and had Caitlin help you, you’re missing out! Highly recommend to anyone!

I was very impressed with Walt Massey Nissan of Andalusia. A professional staff and they didn’t inflate the price (thank you Patrick). Thanks a million Walt Massey Nissan… You guys rock!!!

We had Caitlin as our sales person when purchasing our vehicle. She was absolutely phenomenal and well educated on the vehicles on the lot. Because of her we were able to get into the vehicle I have wanted for so long.

I had the best experience purchasing my 2022 Nissan Kicks with Amber. She was so helpful in making sure that buying a car didn’t disrupt my life by bringing the car to my work so I could test drive it. She managed to get me the car of my dreams for a price I could afford and brought a smile to my face the whole time. Thank you Amber and Walt Massey for helping me get my new ride :)

The service experience is always above average at Walt Massey Nissan, Andalusia, AL. from those who schedule appointments, to the kind greeting from Tonia with a beautiful smile, to the service techs who are always friendly, helpful and prompt. Every visit I have with them, either service or sales, is great.

Amber was very helpful!! She helped me find the car that was absolutely PERFECT for me! I told her how awful my first experience was with buying a car from a different dealership so she made sure I was comfortable, informed, and had a really good look with the car before I made a decision. Amazing customer service, I felt like I had know her for years! Definitely ask for Amber Kendall, she’s a awesome and will take great care of you

Great service and outstanding dealership to work with.

My experience is always a good one at Massey’s. Johnny Duggan is a great salesman and takes care of his customers. We have bought our last few cars there because of him. Customer service is A+, and selection of vehicles choice is a good variety.

It was enjoyable from start to finish.

Our salesman Johnny was AMAZING!! I have to say that this was by far our best car shopping experience. Johnny is a true gentleman. He located the car we had been looking for and we couldn’t be more thankful for his dedication to help us. This has been the best personal customer service we have ever experienced!

Want to give Johnny Duggan a big shout out for helping my daughter find a great dependable car that will fit into her budget. Johnny and Brad Boothe went out of their way to help us and I certainly do appreciate it

From start to finish the personnel from Massey were top notch. I would recommend them.

Brad booth went above and beyond thank you Brad

Awesome

Marissa did an excellent job getting me in a vehicle! She did it quick and made the process so easy. Thankful me and my children can ride safely now!!

Walt Massey in Andalusia gets two thumbs up from me!!! Mr Johnny Duggan was very helpful in making my purchase of a 2022 Nissan successful!!! The whole experience was great and we all know the stress of buying a new car! I would recommend anyone to stop by here for all your car buying needs!

On time great friendly service every time

Every time we visit this dealership someone is quick to see how they can help. They go all out to make us feel comfortable and important. Absolutely love this place. I highly recommend it. My email is [email protected] but its saying I have an invalid email

Every employee that I encountered through this dealership were extremely helpful, understanding, patient😁, but more importantly none of them were "pushy" to make a sale. I've never dealt with a car dealership that wasn't pushy until now, so,Walt Massey is definitely my new go to for a vehicle! 10💫 hands down!!!

Brad took care of us old folks, as we knew he would. Of course we are cousins and that makes the experience even more pleasant.

10+ Johnny was wonderful to work with.

My wife Maggie and I bought this beautiful 2022 Nissan Murano from Caitlin at Walt Massey in Andalusia. She made everything so easy and streamless. We couldn’t have asked for a better experience at all! The staff was so welcoming and friendly! We couldn’t have asked for a better experience. Go see Caitlin at Walt Massey. She won’t disappoint!

Very friendly staff - no pressure- just answered questions - felt welcomed